Welcome to the installation and activation pages for Barclays.Net.
To complete your installation and activation of Barclays.Net you will be guided through the following steps;
If you have just been registered onto Barclays.Net, please follow steps 1- 4 below.
If you are an existing Barclays.Net Client and you need to activate a new user, please go to step 3.
If you are an existing Barclays.Net Client and need to install your smart card and/or smart card reader software again, please refer to the instructions in step 1 and 2.
In order to access Barclays.Net you must be in possession of:
Before logging into Barclays.Net all users must read the Barclays.Net Security User Guide PDF† (326KB).
If you are on a Citrix environment you will need to follow a different set of instructions. For help and advice on the suitability of individual Citrix environments please call the Barclays.Net Client Service Team on 0845 878 7052* (outside the UK: +44 160 656 3032).
Please Note: We recommend that you run a virus check prior to installing it.
Please follow the Installation instructions found on the back of the eSigner CD.
Follow the instructions on the eSigner software email, selecting the default options where appropriate and accepting the terms and conditions.
Step 3 – Activating Users
To activate yourself as an Administrator you will need to call the Barclays.Net Client Service Team.
Once logged in to Barclays.Net you can then activate any users that have been set up. It is the Administrator’s responsibility to ensure that all users are activated on Barclays.Net by completing the following steps;
Full instructions can be found on how to activate your users once you have logged in to Barclays.Net and within the Help link (in the top right hand side of the screen).
Once their card has been activated and inserted into the reader for the first time, users will be prompted to change their temporary PIN. Please find more detailed guidance at User Activation.
Step 4 – Logging in and Accessing Support Material
Once you have installed your smart card and smart card reader software you can login
As soon as you have successfully logged in to Barclays.Net, please go to the Help link (in the top right hand side of the screen) where you will find further support such as getting started, key differences and service guides as well as Online Help to help you to familiarise yourself quickly with Barclays.Net.
*Opening hours are 8am-7pm Monday-Friday, excluding Bank Holidays. Calls may be monitored and recorded for training and operational purposes and to improve the quality of our service. Call charges and information.